Scaling Your Phone Service as Your Business Grows
If you plan on seeing your business grow (and we know you do), you’re going to need your phone service to grow with you. After all, a bigger business often means more employees, and in some cases, more offices. Your employees might be working from remote locations all over the country. Even if you don’t... Read More
Can Office Phones Plus Help a New Business Like Mine?
First off, congrats on starting your own business — this is an exciting but challenging endeavor. One of the most crucial steps you’re going to have to take right away is ensuring that communications go smoothly between you and anyone who could potentially be patronizing your business. If you’re looking at what we offer through... Read More
Why You Need an Answering Service
Many savvy businesses opt to rely on answering services for one clear reason — it helps them provide better customer service without overwhelming their team. One of the biggest challenges of running a business in the 21st century is the instant gratification and the expectation that you always make yourself available. For better or worse,... Read More
What Are My Obligations Around Contract Termination?
There are all kinds of reasons you might not stick with your phone or internet service. Maybe it’s because you’ve found a better deal somewhere else. Maybe it’s because you’re closing down a sector of your business. The only problem? You might not have the opportunity to terminate your contract whenever you want. Phone and... Read More
Do People Leave Voicemails With Trade Businesses?
It’s a fast-paced world out there, especially when it comes to trade services. If you’re in a trade — an electrician, a plumber, a handyman, or any other field — you know that when a potential customer calls you, it’s often urgent. They have a repair that needs to be handled asap. Their expectation is... Read More
Does This Phone Service Fit My Business Model?
Phone services can be as varied as business models, so when you — as a business owner — are picking and choosing which services you need, you’ll inevitably find yourself asking an important question: “Does this phone service fit my business model?” As with so many other questions in business, the answer is: It depends.... Read More
Yes, Your Business Needs an Answering Service
Have you ever missed a call that could have been a lucrative business opportunity? It likely could have been a potential customer — maybe even someone who could have become a loyal repeat customer. But unfortunately, as we discussed in a recent blog post, you can’t be available to answer every call all the time.... Read More
Are You Missing Business Calls?
Communication technology has made huge advancements over the years, but even with all the developments, missed business calls continue to be a huge problem.
Do Your Employees Use Their Cell Phones for Work?
We live in a culture where most people have their own phone on them all day long wherever they go, but this presents the inevitable problem that most of your employees are using their personal cell phones for business. This doesn’t seem like a big problem on a surface level — after all, if your... Read More
What is Telecommunications?
When you hear the word “telecommunications,” what comes to mind? Maybe you instantly think of your phone service. That’s been the typical go-to for many businesses over the years — and it’s still a valid method of telecommunications — but the 21st century offers so many other ways for you and your customers to communicate.... Read More