Business VOIP Solutions
Cloud-Based Voice That Works from Anywhere
Cut phone costs by up to 60% while getting professional features that make your business more efficient and accessible.
VOIP: What Is It?
Business VoIP stands for Voice over Internet Protocol. It lets you make and receive calls over the internet instead of traditional phone lines. For small businesses, that means better flexibility, easier scaling, and big savings without losing call quality or reliability.
How We Can Help
The team at Office Phones Plus take the time to go through all the ins and outs of your unique small business to understand how to build a system that meets you where you are. We’ll design a VOIP system that works for your team at a price that makes sense.
See How VoIP Solutions Help Businesses Like Yours
Click Each Step of the Journey to See How Office Phones Plus Would Help a Business Like Yours
Lisa Now Runs A Regional Accounting Firm With 75 Employees Across 5 Locations.
What started as a small practice has become one of the region’s most respected accounting firms.
Lisa’s company now serves Fortune 500 clients, provides specialized services like forensic accounting, and operates offices in three different states.
Managing communication across multiple states, time zones, and service specializations requires enterprise-level coordination.
Coordinating Complex Client Needs Across Multiple States And Specializations.
Large corporate clients often need teams of specialists from different locations working together on complex projects.
Conference calls, document sharing, and project coordination between offices in different time zones creates scheduling nightmares.
Compliance requirements vary by state, and ensuring proper communication protocols across all locations is becoming increasingly difficult.
Poor Communication Coordination Almost Cost Lisa Her Largest Client.
During a critical audit support project, miscommunication between Lisa’s offices in different states led to duplicated work and missed deadlines.
The Fortune 500 client’s CFO expressed serious concerns about the firm’s ability to handle enterprise-level coordination.
This $200,000 annual client relationship was at risk because the communication infrastructure couldn’t support the complexity of the work.
Thanks To Office Phones Plus, Lisa’s Firm Now Delivers Enterprise-Level Service.
We implemented an advanced unified communications platform that integrates voice, video, messaging, and collaboration tools across all five locations.
The system includes sophisticated call routing, automated compliance recording, and seamless integration with project management tools.
Multi-location teams can now collaborate in real-time with HD video conferencing, shared workspaces, and instant communication tools.
Lisa’s firm has become the go-to choice for Fortune 500 companies in the region, growing revenue by 60% while maintaining the personal service that built her reputation.
Meet Lisa. Lisa Runs a Small Accounting Practice with 6 Employees.
Lisa’s firm has been paying for basic business phone lines that only work at the office.
During tax season, her team often works late and from home, but clients can only reach them during regular office hours.
Lisa wants professional phone features but her current provider wants $2,000 upfront for an “upgrade” that still won’t work remotely.
Lisa’s Team Needs Flexibility During Their Busiest Time Of Year.
When working from home during tax season, her staff forwards the office phone to their personal cell phones.
Clients get confused when they see personal numbers on caller ID, and important calls sometimes go to personal voicemail.
The team has missed several new client inquiries because calls couldn’t reach the right person at the right time.
A Potential Large Client Couldn’t Reach Anyone During A Critical Deadline.
While Tim was working a major emergency service call came in. Because Tim was in the middle of a project it went to voicemail.
While Lisa’s team was working late at home to meet tax deadlines, a large local business called needing immediate help with their quarterly filing.
The call went to the office voicemail, and by the time Lisa checked messages the next morning, the client had already hired another firm.
This $15,000 client relationship was lost because they couldn’t reach anyone when they needed help.
Thanks To Office Phones Plus, Lisa’s Practice Never Misses Opportunities.
After switching to VoIP, Lisa’s team can take business calls anywhere with perfect call quality and professional features.
Clients always reach the right person through smart call routing, whether staff is in the office or working remotely.
During tax season, the team easily adjusts call routing to handle increased volume, and clients never know who’s working from where.
The firm now captures 30% more leads and has grown their client base significantly while reducing phone costs by $95 per month.
Lisa’s Accounting Practice Has Grown To 25 Employees Across Two Offices.
After successfully implementing VoIP for her small practice, Lisa has expanded with a second location and specialized departments.
Her firm now handles corporate clients, tax preparation, bookkeeping, and financial consulting services.
However, coordinating between the two offices and managing different service departments has created new communication challenges.
Lisa Struggles To Provide Seamless Service Across Both Locations.
When corporate clients call, they often need to speak with team members from different departments or locations.
Transferring calls between offices is clunky, and clients sometimes get dropped or have to explain their situation multiple times.
During busy season, one office might be overwhelmed while the other has available staff, but there’s no easy way to balance the workload.
A Major Corporate Client Nearly Left Due To Poor Coordination.
When a large client needed urgent help with a complex tax issue, they were transferred between three different people across both offices.
Each person asked them to re-explain their situation, and the final expert they needed wasn’t available at either location.
The frustrated client mentioned they were considering switching to a larger firm that could provide more coordinated service.
Thanks To Office Phones Plus, Lisa’s Multi-Location Practice Operates As One.
We upgraded Lisa’s VoIP system to include advanced call routing and unified communications across both offices.
Clients can now be seamlessly transferred between locations and departments without dropped calls or repeated explanations.
The system automatically balances call loads between offices and provides detailed analytics to optimize staffing during peak periods.
Lisa’s client satisfaction scores have improved by 40%, and she’s been able to win larger corporate accounts that require sophisticated service coordination.
Contract Renewal For Your VoIP Phone Systems? When is the Last Time You Considered Your Options?
Facing a contract renewal? Don’t get stuck in another long-term agreement without knowing what modern systems can offer.
Tired of communication problems? Today’s business phone systems eliminate the issues you’ve been accepting as “normal.”
Modern systems give you professional call handling, better organization, and seamless team communication – often at the same monthly cost you’re paying now.
Key Benefits of Switching to a VOIP Based Phone
Take Your Phone Anywhere While Keeping All The Features You Need
Reliable Call Quality
Modern business VoIP systems deliver crisp, clear calls with minimal downtime.
Lower Monthly Costs
VoIP helps you cut costs compared to traditional phone lines, without sacrificing features.
Mobile & Portable
Take business calls on your cell, laptop, or desktop from anywhere with an internet connection.
Flexible Features
Voicemail to email, call forwarding, and auto attendants give your business a professional edge.
Scalable for Growth
Easily add lines, users, or features as your team expands without major upgrades.
Easy Integration
Connect your phone system with CRMs, help desks, and other tools you already use.
How We Help Businesses Like Yours
Cloud-Based VoIP Systems
Complete hosted solutions with no hardware to maintain – perfect for most businesses.
Hybrid VoIP Solutions
Combine cloud flexibility with on-premise control for specific security or compliance needs.
Mobile-First VoIP
Designed for businesses with remote teams or field workers who need full phone functionality anywhere.
Multi-Location VoIP
Unified communication across multiple offices with centralized management and reporting.
Integration-Ready VoIP
Seamlessly connects with CRM systems, scheduling software, and other business applications.
Scalable VoIP Platforms
Grows with your business from startup to enterprise without replacing infrastructure.
