Professional Services
Reliable Communication for Professional Service Providers
Stay connected with clients and project teams with systems built for collaboration, client service, and professional results delivery.
Common Industry Challenges for Business 2 Business Companies
Hard to coordinate between project teams, clients, and remote workers.
Missed calls from potential clients lead to lost business opportunities.
Cell phones need professional features like call recording and client management.
Project communication breakdowns lead to delays and client dissatisfaction.
Your Business Runs On Communication
Struggling to Keep Clients and Teams Connected Across Multiple Projects and Departments?
In professional services – whether you’re running a staffing firm placing talent, a consulting practice solving business challenges, an insurance agency protecting clients, or a marketing agency driving growth – your reputation depends on responsiveness and results. You need to coordinate between account managers, project teams, and specialists while maintaining premium service standards. You need systems that work together efficiently.
Without a reliable phone system and internet connection, managing multiple client relationships and coordinating complex projects becomes chaotic. A business phone system can keep your operations running smoothly and your clients confident in your capabilities.
See How Cloud Phone Systems Help Businesses Like Yours
Click Each Step of the Journey to See How Office Phones Plus Would Help a Business Like Yours
Eric Started His Consulting Practice With Google Voice and Hope.
Eric was a seasoned professional who left corporate to start his own consulting firm. He set up Google Voice for a business number. It seemed professional enough for starting out.
But as he landed bigger clients, the cracks showed. He couldn’t transfer calls to contractors. Clients heard “The Google subscriber you have called…” instead of his business name. There was no way to track call metrics or integrate with his CRM.
When a Fortune 500 company called about a $75,000 consulting engagement but got his unprofessional voicemail greeting, they went with a “more established” firm.
Eric realized that consumer phone solutions weren’t just limiting. They were undermining his professional credibility.
Growing Firm: Eric’s Patchwork of Tools
Two Years Later, Eric Had Eight Employees and a Digital Mess.
Eric’s firm had grown, and so had their collection of communication tools. They used RingCentral’s free tier for some calls. Zoom Phone for others. WhatsApp for quick team messages. Various personal cell phones for client contacts.
Each tool had its own login, its own bill, and its own limitations. Clients got frustrated not knowing which number reached which team member. The team spent more time managing communication tools than actually communicating.
When their biggest retainer client complained about the “amateur hour” experience of being transferred between three different platforms during one call, Eric knew the patchwork approach was failing.
The hodgepodge of budget tools was now threatening client relationships and team efficiency.
Today, Eric Runs a 35 Person Firm With 10 Year Old Phone Technology.
Eric’s firm now serves global corporations from offices in Baltimore, New York, and Austin. They invested in a traditional PBX system years ago, but it’s showing its age.
Remote work requires clunky forwarding. Video calls need separate software. The system can’t integrate with their modern CRM or project management tools.
When pitching for a $2 million contract, the client asked about their collaboration capabilities and disaster recovery plans. Eric’s competitor demonstrated cloud unified communications with instant failover and AI features. Eric had copper lines and voicemail boxes.
He lost the pitch. That’s when Eric realized that yesterday’s phone system was costing him tomorrow’s opportunities.
Today, Eric Runs a 35 Person Firm With 10 Year Old Phone Technology.
We set Eric up with a unified communications platform that grew with his vision. His consultancy got professional presence without a big investment.
As he scaled, we added team collaboration tools, client call routing, and CRM integration. Today, his multi office firm has seamless communication across all locations with enterprise features.
Most importantly, Eric never misses pitch opportunities. His teams collaborate efficiently on tight deadlines. He wins those transformative contracts. His communication system now matches his firm’s strategic excellence.
