Healthcare
Reliable Communication for Doctors, Clinics & Healthcare Providers
Keep patients supported and staff connected with secure phone systems built for healthcare practices.
Common Industry Challenges
Patients frustrated by long hold times and missed calls
Difficulty managing after-hours calls and urgent messages
HIPAA compliance concerns with personal devices or unsecured lines
Disconnected staff communication across offices and remote providers
Your Practice Runs on Communication
Struggling to Balance Patient Care and Call Volume?
In healthcare, every call matters. Patients rely on quick access for appointments, test results, and emergencies. Staff need to coordinate across departments and locations without delays. If your practice is still depending on personal cell phones or outdated systems, the result can be missed patient calls, compliance risks, and staff frustration.
A modern business phone & internet system helps you manage patient communication, protect sensitive information, and ensure your staff can collaborate effectively. That’s whether in the office or working remotely.
See How Our Internet & Phone Solutions Help Healthcare Practices Like Yours
Click Each Step of the Journey to See How Office Phones Plus Would Help a Business Like Yours
Sarah Started Her Solo CPA Practice With a Basic Business Line.
Kara opened her own family practice with a single office and two staff members. She relied on a basic landline with voicemail.
Patients grew frustrated when they couldn’t reach her after hours or had to leave multiple messages. Without call routing or secure messaging, her staff scrambled to keep up, and Kara worried about HIPAA compliance using personal phones.
When one patient complained about delays in receiving urgent test results, Kara realized her phone system was hurting her quality of care.
Three Years Later, Sarah Had Five Employees and Too Many Phone Apps.
Five years later, Kara’s practice had grown to three doctors, two nurses, and a busy front desk. They cobbled together multiple cell phones, a fax line, and a third-party answering service.
Patients were transferred between numbers. Call notes weren’t shared. The answering service sometimes misrouted urgent calls. Staff wasted time chasing down messages instead of focusing on care.
When a hospital partner asked about secure collaboration, Kara’s patchwork system couldn’t deliver. She lost a referral contract worth thousands.
Today, Sarah Runs Two Offices With an Aging Phone System.
Today, Kara runs two clinics with dozens of staff. But her aging PBX system couldn’t keep up with remote providers or telehealth demands. Doctors couldn’t access patient calls securely from home. Staff had no unified system for scheduling, reminders, or urgent call routing.
When competing for a major insurance network contract, Kara’s team was asked about their HIPAA-compliant communication systems. Her competitor showcased a fully integrated cloud system with secure video, messaging, and call recording. Kara was stuck with desk phones and manual notes.
She lost the contract. That’s when she realized communication was the barrier to growth.
Office Phones Plus Gave Sarah Exactly What Her Firm Needed.
We set Sarah up with a cloud phone system that scaled with her growth. Her solo practice got professional features without big upfront costs.
As she grew, we added advanced call routing, CRM integration, and call recording for compliance. Today, her multi office firm has unified communications across all locations with enterprise security features.
Most importantly, Sarah never misses important client calls. Her team collaborates seamlessly. She wins those big contracts. Her communication system now matches her firm’s professional standards.
